Sony pulled the 2.4 firmware update after a  “limited number” of customers starting experiencing system freezes, black screens, and other undesirable results.

“I downloaded version 2.40, put in Metal Gear Solid 4 and I get a black screen forever,” one customer wrote. “I can’t even get demos to start.”

The problem was first reported by the video game site Joystiq.

Key improvements in the latest firmware are in-game access to instant messaging to communicate with other players and other PS3 features, such as checking downloads, changing settings, and playing music from the user’s library. In addition, the firmware introduces a trophy system to award players for game performance. All these features X-Box Live customers have been experiencing for years. But, hey, Sony had to catch up sometime.

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