Solve the Quickbooks 2009 Invoice Sending Problem

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This will solve the problem you most likely will run into with sending invoices or printing PDFs with Quickbooks 2009 and 64 Bit Windows Vista or XP.

For Windows Vista 64 Bit edition:

1. Delete the Intuit Internal Printer and QuickBooks pdf convert from the printers.

2. Download 64 bit driver Download [ https://www.quickbase.com/up/ba8uqfzbq/g/rd/eg/va/Amyuni_PDF_Converter_64bit.zip ]
Password is amyuni

Double-click the Install.exe file located in the ‘Amyuni 64bit Driver’ to begin the driver installation process. An Amyuni Document Converter will open, displaying the current progress

3. After Installing this converter, you might get an error saying that the install is not compatible. You should have option that says that this program installed correctly.

4.
–Make sure that you are logged in as Windows administrator.
–Click the Windows button and click Printers.
Right-click the Amyuni Document Converter icon and select Properties
–Click the Ports tab, then click the Add Port button.
–Select Local Port and click the New Port button.
Enter PDF1 for the new port name and click OK. Close the Printer Ports window.
-Put a check mark in the box next to the PDF1 port if it is not already checked.
–Click on the Advanced tab and change the printer driver from the Amyuni 300 to the 2.51.
–Select the Spool print documents radio button to make the options below it clickable.
Clear (uncheck) the box labeled Enable advanced printing features by clicking it.Click Apply button.
–Select the Print directly to printer radio button to make the options below not clickable.
–Click the Apply button, then click OK.

5.–Open up Control Panel, and type in UAC into the search box. You’ll see a link for Turn User Account Control (UAC) on or off.

–On the next screen you should uncheck the box for “Use User Account Control (UAC)”, and then click on the OK button.

Then Restart.

6. Save an invoice as PDF. It should lock up again, but you need to do this to create the QuickBooks PDF converter.

Restart windows again to clear the printer spool.

7.
–Make sure that you are logged in as Windows administrator.
–Click the Windows button and click Printers.
Right-click the QuickBooks PDF Converter icon and select Properties
–Click the Ports tab, then check mark PDF1 from the list.
–Click on the Advanced tab and change the printer driver from the Amyuni 300 to the 2.51
–Select the Spool print documents radio button to make the options below it clickable.
Clear (uncheck) the box labeled Enable advanced printing features by clicking it.Click Apply button.
–Select the Print directly to printer radio button to make the options below not clickable.
–Click the Apply button, then click OK.

8.Try to save a invoice as pdf again.Generally the first time you attempt to save an invoice you will get a -20. After that you should be fine.

Update Dec 11, 2009

For a better alternative to Quickbooks consider Outright. A free accounting website for Small Business Owners. It ties in seamlessly with Batchbooks (An excellent CRM program) and Freshbooks (My favorite online invoicing application).  All these applications are free to either use or try. Outright is free to use and Freshbooks is free to use with under 5 clients.  Batchbook is free for 30 days and only 9.95 after that. I’ve been very happy with this setup after working with and paying Quickbooks a lot of money for a long time. As a Small Business Owner this worked for me and I’ve never been happier.

68 COMMENTS

  1. Three things:1) Install.exe can be found in your Quickbooks 2009 directory, no need to download it.2) Make sure you have a colon ( : ) after your port name, ie PDF1: otherwise you get an error on a lot of machines. On my machine I can do this, yet on 3 client Vista machines I could not.3) Updates break this work around. All you have to do post update is switch the port back over to PDF1: and you are set.

  2. Three things:1) Install.exe can be found in your Quickbooks 2009 directory, no need to download it.2) Make sure you have a colon ( : ) after your port name, ie PDF1: otherwise you get an error on a lot of machines. On my machine I can do this, yet on 3 client Vista machines I could not.3) Updates break this work around. All you have to do post update is switch the port back over to PDF1: and you are set.

  3. Three things:1) Install.exe can be found in your Quickbooks 2009 directory, no need to download it.2) Make sure you have a colon ( : ) after your port name, ie PDF1: otherwise you get an error on a lot of machines. On my machine I can do this, yet on 3 client Vista machines I could not.3) Updates break this work around. All you have to do post update is switch the port back over to PDF1: and you are set.

  4. Three things:1) Install.exe can be found in your Quickbooks 2009 directory, no need to download it.2) Make sure you have a colon ( : ) after your port name, ie PDF1: otherwise you get an error on a lot of machines. On my machine I can do this, yet on 3 client Vista machines I could not.3) Updates break this work around. All you have to do post update is switch the port back over to PDF1: and you are set.

  5. Three things:1) Install.exe can be found in your Quickbooks 2009 directory, no need to download it.2) Make sure you have a colon ( : ) after your port name, ie PDF1: otherwise you get an error on a lot of machines. On my machine I can do this, yet on 3 client Vista machines I could not.3) Updates break this work around. All you have to do post update is switch the port back over to PDF1: and you are set.

  6. Three things:1) Install.exe can be found in your Quickbooks 2009 directory, no need to download it.2) Make sure you have a colon ( : ) after your port name, ie PDF1: otherwise you get an error on a lot of machines. On my machine I can do this, yet on 3 client Vista machines I could not.3) Updates break this work around. All you have to do post update is switch the port back over to PDF1: and you are set.

  7. Three things:1) Install.exe can be found in your Quickbooks 2009 directory, no need to download it.2) Make sure you have a colon ( : ) after your port name, ie PDF1: otherwise you get an error on a lot of machines. On my machine I can do this, yet on 3 client Vista machines I could not.3) Updates break this work around. All you have to do post update is switch the port back over to PDF1: and you are set.

  8. Three things:1) Install.exe can be found in your Quickbooks 2009 directory, no need to download it.2) Make sure you have a colon ( : ) after your port name, ie PDF1: otherwise you get an error on a lot of machines. On my machine I can do this, yet on 3 client Vista machines I could not.3) Updates break this work around. All you have to do post update is switch the port back over to PDF1: and you are set.

  9. Three things:1) Install.exe can be found in your Quickbooks 2009 directory, no need to download it.2) Make sure you have a colon ( : ) after your port name, ie PDF1: otherwise you get an error on a lot of machines. On my machine I can do this, yet on 3 client Vista machines I could not.3) Updates break this work around. All you have to do post update is switch the port back over to PDF1: and you are set.

  10. […] Solve the Quickbooks 2009 Invoice Sending Problem Posted on Tuesday, February 24th, 2009 in technology – Comments: (2) This will solve the problem you most likely will run into with sending invoices or printing PDFs with Quickbooks 2009 and 64 Bit Windows Vista or XP.For Windows Vista 64 Bit edition:1. Delete the Intuit Internal Printer and QuickBooks pdf convert from the printers.2. Download 64 bit driver Download [ https://www.quickbase.com/up/ba8uqfzbq/g/rd/eg/va/Amyuni_PDF_Converter_64bit.zip ]Password is amyuniDouble-click the Install. If you enjoy the content on this site, please make sure to subscribe to the RSS feed. […]

  11. If I try to add the colon after PDF1 it says it is not valid.I tried without the colon and the system is still hanging up, should a person start from scratch and try installing everything again after removing? (start from the top of your list)?

  12. If I try to add the colon after PDF1 it says it is not valid.I tried without the colon and the system is still hanging up, should a person start from scratch and try installing everything again after removing? (start from the top of your list)?

  13. If I try to add the colon after PDF1 it says it is not valid.I tried without the colon and the system is still hanging up, should a person start from scratch and try installing everything again after removing? (start from the top of your list)?

  14. If I try to add the colon after PDF1 it says it is not valid.I tried without the colon and the system is still hanging up, should a person start from scratch and try installing everything again after removing? (start from the top of your list)?

  15. If I try to add the colon after PDF1 it says it is not valid.I tried without the colon and the system is still hanging up, should a person start from scratch and try installing everything again after removing? (start from the top of your list)?

  16. I have Windows 7 RC – 64bit running and had problems with the PDF converter – it didn't install with the QB (2009 Pro) installation. I followed these instructions but there was no QB PDF printer to delete. I added a new printer and configured it as stated. I used the 300 driver – the 2.51 was not an option. After rebooting and relaunching QB and printing to the form, the QB PDF printer appeared – I made the necessary changes (using the 300 driver since 2.51 wasn't an option) There was a yellow exclamation next to the printer but after I made the changes it went away. After another reboot the PDF converter starting working properly. Thanks for your help and hopefully this will help people who are using Windows 7!

  17. I feel like an idiot for this.. but I'll share. I never knew that I could just save invoice as PDF with QB (using 2006). Once I started getting messages that I'd have to upgrade to continue using the QB billing service, I poked around and figured it out. Wow – what a dope. I didn't have any of these challenges you mention above. Just pulled down the menu, saved as PDF and then attached to email when sending to client. Duh.

  18. Quickbooks does not use the adobe PDF generator for some reason. The one they do use seems pretty buggy. There are a lot of posts on the net from people having problems with it. In fact this post is one if my most popular. I don't recall having problems with it until later versions though.Sent from my iPod

  19. The Amyuni PDF Converter download Fix gave a list of error codes after the .exe file was executed. Code 5: Access denied while “copying acfpdf.txt file”; Code 2: System cannot find the file specified – “Installing the Amyuni PDF printer driver”; Code 1797 “printer driver is unknown”; Code 1797 Printer setup failed “The printer driver is unknown”Please advise. Every time I try to “Send” (email) an invoice, purchase order, etc it goes to my default printer instead of creating the pdf and opening my Outlook 2007.Gary

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